Contact information

We'd love to hear from you. Whether you have a question before placing your order or need help after it arrives, our team is here to assist.

Get in touch

Email  —  care@soulmaed.com

WhatsApp & Phone  —  +91 7070700245

Hours  —  Monday to Saturday, 10:00 AM to 6:00 PM IST

For a faster response, please mention your order number in your message.

Writing to us about something specific?

Here’s how to reach us most efficiently:

•      Orders & cancellations — mention your Order ID and write to us within 24 hours of placing your order

•      Size exchanges & returns — write to us within 7 days of delivery with your Order ID

•      Defective or incorrect items — reach out within 48 hours of delivery with a photo and short video

•      Grievances — write to us with the subject line: Grievance — Order ID. We acknowledge within 48 hours and aim to resolve within 15 working days.

Our address

DKH Apparels LLP (Soulmaed)

Plot No. 11, Sector 15A

Faridabad, Haryana — 121007

India